What locals are saying
Carolina Polo and Carriage Co. is widely praised for its deep-rooted local ownership — the only carriage company in Charleston run by families with generational ties to the city — and guides who genuinely know Charleston's history rather than reciting a script. That said, the experience is highly guide-dependent and frankly tourist-focused; some reviewers note that routes are assigned by lottery (literally a bingo machine), meaning you might miss the most historic streets entirely, and a few reviews flag payment/admin headaches and guides who seemed to be going through the motions on busy or hot days. One incident review specifically noted poor post-incident handling and remarked that 'locals are against these types of attractions' broadly.
