Word on the street
What locals are saying
Shaka Shack landed on Front Beach in 2024, taking over the spot where Isle of Palms regulars once queued for Ben & Jerry's, and pivoted to a tropical soft-serve concept built around Dole Whip, acai bowls, smoothies, and milkshakes with 20-plus topping options. The Dole Whip is the genuine differentiator — the banana pudding soft serve draws praise — but pricing complaints surface consistently, with some customers finding the cost hard to justify against what reads as straightforward beachside ice cream. Service has been uneven: samples are offered freely and some staff earn goodwill, but reports of melting cones, a 4% card surcharge, and management gaps suggest the operation hasn't yet found its footing.
Dole Whip as the anchor drawbanana pudding soft serve earns fansbeachside pricing strains goodwillservice and management consistency issuesreplaced the Front Beach Ben & Jerry'sseasonal window-service format
In the feed
