What locals are saying
Shaka Shack landed on Front Beach in 2024, taking over the spot where Isle of Palms regulars once queued for Ben & Jerry's, and pivoted to a tropical soft-serve concept built around Dole Whip, acai bowls, smoothies, and milkshakes with 20-plus topping options. The Dole Whip is the genuine differentiator — the banana pudding soft serve draws praise — but pricing complaints surface consistently, with some customers finding the cost hard to justify against what reads as straightforward beachside ice cream. Service has been uneven: samples are offered freely and some staff earn goodwill, but reports of melting cones, a 4% card surcharge, and management gaps suggest the operation hasn't yet found its footing.










